Shipping policy
Shipping Policy
1. Domestic Shipping Only (United States)
We proudly ship exclusively to addresses within the United States. We do not offer international shipping, and we cannot fulfill orders to international freight forwarding addresses or P.O. Boxes outside the domestic US. Any international orders placed will be automatically cancelled and refunded.
We proudly ship exclusively to addresses within the United States. We do not offer international shipping, and we cannot fulfill orders to international freight forwarding addresses or P.O. Boxes outside the domestic US. Any international orders placed will be automatically cancelled and refunded.
2. Real-Time Carrier-Calculated Shipping Rates
We do not charge a flat-rate shipping fee. Instead, all shipping costs are calculated in real time directly at checkout. The live rate is determined dynamically by the mail carrier based on your exact shipping address zip code and the weight of your package.
We do not charge a flat-rate shipping fee. Instead, all shipping costs are calculated in real time directly at checkout. The live rate is determined dynamically by the mail carrier based on your exact shipping address zip code and the weight of your package.
3. Processing & Fulfillment Time (Print-on-Demand)
Because each item features our original hand-painted watercolor artwork and is custom-made just for you, your order does not ship immediately.
Because each item features our original hand-painted watercolor artwork and is custom-made just for you, your order does not ship immediately.
- Production and printing times depend entirely on the specific product type ordered.
- Please allow 2 to 5 business days for standard apparel printing, while specialty items may take longer to craft and inspect before leaving the facility.
4. Estimated Delivery Windows
Once your custom item has been created, it will be handed over to standard domestic carriers (such as USPS, DHL, or FedEx).
Once your custom item has been created, it will be handed over to standard domestic carriers (such as USPS, DHL, or FedEx).
- Depending on the specific product type and your location, delivery can take anywhere from 6 to 17 business days after your order is successfully placed.
5. Tracking Your Shipment
The moment your package leaves the fulfillment facility, an automated shipping confirmation email containing a tracking link will be sent to the email address you provided at checkout. Please allow up to 24 hours for the carrier to update the tracking status link.
The moment your package leaves the fulfillment facility, an automated shipping confirmation email containing a tracking link will be sent to the email address you provided at checkout. Please allow up to 24 hours for the carrier to update the tracking status link.
6. Lost, Stolen, or Delayed Packages
We are not responsible for delivery delays caused by mail carriers, severe weather, or incorrect shipping addresses entered at checkout. If your package is marked as "Delivered" by the carrier but you have not received it, please contact your local post office directly to file a claim.
We are not responsible for delivery delays caused by mail carriers, severe weather, or incorrect shipping addresses entered at checkout. If your package is marked as "Delivered" by the carrier but you have not received it, please contact your local post office directly to file a claim.